27 May 2006 ~ Comments Off

The 25 Worst Tech Products of All Time

Amazingly, IE is ONLY number 8 on this list.

AOL is number 1, and deservedly so. Unfortunately, there are still some rural folks who have no other affordable choice but AOL dialup to get online. This is unforgiveable in the “most advanced nation on Earth.”

However, if those folks also use IE, they have no one to blame but themselves. PLEASE people, love yourself enough to get Firefox.The 25 Worst Tech Products of All Time – Yahoo! News

1. America Online (1989-2006)

How do we loathe AOL? Let us count the ways. Since America Online emerged from the belly of a BBS called Quantum “PC-Link” in 1989, users have suffered through awful software, inaccessible dial-up numbers, rapacious marketing, in-your-face advertising, questionable billing practices, inexcusably poor customer service, and enough spam to last a lifetime. And all the while, AOL remained more expensive than its major competitors. This lethal combination earned the world’s biggest ISP the top spot on our list of bottom feeders.

AOL succeeded initially by targeting newbies, using brute-force marketing techniques. In the 90s you couldn’t open a magazine (PC World included) or your mailbox without an AOL disk falling out of it. This carpet-bombing technique yielded big numbers: At its peak, AOL claimed 34 million subscribers worldwide, though it never revealed how many were just using up their free hours.

Once AOL had you in its clutches, escaping was notoriously difficult. Several states sued the service, claiming that it continued to bill customers after they had requested cancellation of their subscriptions. In August 2005, AOL paid a $1.25 million fine to the state of New York and agreed to change its cancellation policies–but the agreement covered only people in New York.

Ultimately the Net itself–which AOL subscribers were finally able to access in 1995– made the service’s shortcomings painfully obvious. Prior to that, though AOL offered plenty of its own online content, it walled off the greater Internet. Once people realized what content was available elsewhere on the Net, they started wondering why they were paying AOL. And as America moved to broadband, many left their sluggish AOL accounts behind. AOL is now busy rebranding itself as a content provider, not an access service.

Though America Online has shown some improvement lately–with better browsers and e-mail tools, fewer obnoxious ads, scads of broadband content, and innovative features such as parental controls–it has never overcome the stigma of being the online service for people who don’t know any better.

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8. Microsoft Internet Explorer 6 (2001)

Full of features, easy to use, and a virtual engraved invitation to hackers and other digital delinquents, Internet Explorer 6.x might be the least secure software on the planet. How insecure? In June 2004, the U.S. Computer Emergency Readiness Team (CERT) took the unusual step of urging PC users to use a browser–any browser–other than IE. Their reason: IE users who visited the wrong Web site could end up infected with the Scob or Download.Ject keylogger, which could be used to steal their passwords and other personal information. Microsoft patched that hole, and the next one, and the one after that, and so on, ad infinitum.

To be fair, its ubiquity paints a big red target on it–less popular apps don’t draw nearly as much fire from hackers and the like. But here’s hoping that Internet Explorer 7 springs fewer leaks than its predecessor.

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